Guest Assistance
From the residential butler crew to the concierge team, we provide a wide range of guest services to ensure that your stay with us is a memorable one: For shopping, we can provide information on local retailers and nearby shopping malls: Personal shopping service with a bilingual guide is available at a nominal charge: For information and schedules of local sporting events and activities, we have the latest: Our service provision includes, not limited to, daily and overnight valet or self parking, grooming service, complimentary shoe shine service, pillow menus and more.

Fitness Centre
Located on the Level 3 in the Waldorf Astoria Tower, the Fitness Centre is well fitted with state-of-the-art cardiovascular machines and exercise equipment. Additional facilities include steam room, sauna and an indoor heated swimming pool. Opens 24 hours daily; Swimming Pool opens daily 6:00am to 11:00pm.

Business Centre
Typing, photocopying, printing, facsimile and other secretarial services are available at the Business Centre. Located on Level 3 in the Waldorf Astoria Tower. Opens Monday to Friday from 7:00am to 8:00pm; Saturday to Sunday and Public Holidays from 9:00am to 6:00pm.

Library Lounge
The Library Lounge serves as a venue for guests to catch up on their emails or unwind over the evening news: Guests can also meet up with business associates for a casual chat or update on the latest business plans: Beverages are available for order: Located on Level 3 in the Waldorf Astoria Tower. Opens Monday to Friday from 7:00am to 8:00pm; Saturday to Sunday and Public Holidays from 9:00am to 6:00pm.

Waldorf Florist
Located at the main entrance of the Waldorf Astoria Club heritage building, guests can choose from a variety of fresh flowers, both local and imported, whether for a special occasion or last minute need: Opens daily from 12:00pm to 8:30pm.

Cashmere Annex
Cashmere Annex brings to you the finest organic Cashmere and weaves from the fields of the Gobi Desert.
Opening Hours: 10:00am - 10:00pm
Location: the entrance of Waldorf Astoria Club

In-Room Dining
To dine in the privacy of your room, please press the ‘In-Room Dining’ button on your telephone. You may also refer to the In-Room Dining Menu placed in the drawer of your desk for a wide selection of food, snacks and beverages.

Transportation Service
The hotel provides limousine service.
For more information, please contact our Concierge Team.

Tour & Guide Services
Waldorf Astoria Shanghai on the Bund works closely with Luxury Concierge China and Gray Line Tours to offer the discerning traveler the ultimate experience in Shanghai and beyond.

Luxury Concierge China
Luxury Concierge China tailor make their tours to design the ideal encounter for each individual, drawing on extensive local knowledge to provide bespoke services – personalised itineraries, private guided tours and more.

Some cultural experiences in Shanghai with Luxury Concierge China:

• Stroll down Shanghai’s historic waterfront, the iconic Bund.
• Take a walk through several of the best neighborhoods’ of Shanghai’s, the former French Concession.
• Discover the perfect blend of the old and new, experiencing Shanghai city’s architecture.
• Give you a feel of how today’s urbanities make their colorful lives, visiting Shanghai’s Old Town.
• Be impressed with the extent of Shanghai’s shopping opportunities and arrange the perfect shopping outing with our expert.

For more information, please contact our Concierge Team.

Gray Line Tours
From sightseeing tours and overnight packages to adventure trips and unique behind the scene experience, Gray Line tailor specializes in group guided tours in more than 150 destinations. Special tailored private tours are also available to create a memorable visit to the most demanding guests.

Gray Line Tours includes the following exclusive tours:

• Best of Shanghai: One-day, half-day and evening tours.
• Nearby city tours: Hang Zhou & Su Zhou.
• Water village tours: Zhou Zhuang, Tongli, Xi Tang &Wu Zhen.

… and many more.